A list and commentary here from Gartner on the top ten strategic technologies for 2011.
They include; Cloud computing, mobile applications and media tablets and video.
I found it interesting how they have categorised social communications and collaboration technologies which is also on the list as follows
Social Networking: social profile management such as Facebook, LinkedIn
Social Collaboration: such as wikis, blogs, collaborative office
Social publishing: “technologies that assist communities in pooling individual content into a usable and community accessible content repository” such as YouTube and Flikr
Social Feedback: “gaining feedback and opinion from the community on specific items” such as Del.icio.us, YouTube and Amazon
I wonder what’s missing?
“Gartner predicts that by 2016, social technologies will be integrated with most business applications. Companies should bring together their social CRM, internal communications and collaboration, and public social site initiatives into a coordinated strategy”
Good list. I was impressed how rapidly managers in a central government department adopted instant messaging when it was offered. A couple of questions:
-What’s the best way to get organisations to use these social technologies effectively? e.g. training? let people work it out for themselves and spread good practice virally?…
-How can organisations use these technologies to connect with their customers to understand their needs better?
Comment by keithholmes — November 29, 2010 @ 9:53 am |